WMP audio clips on amazon.com won't load in 10.4.3
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WMP audio clips on amazon.com won't load in 10.4.3

 
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tkachuk7
Guest





Posted: Tue Dec 27, 2005 9:30 am    Post subject: WMP audio clips on amazon.com won't load in 10.4.3 Reply with quote

i'm working on my new iMac G5(10.4.3) and i cannot load any of the WMP
audio clips on amazon.com.
a new screen opens, but the player's screen stays black. the audio
clips won't load regardless which browser i use to access amazon. i've
tried re-downloading WMP, but with no luck. i've contacted amazon.com
twice and received a canned response ('update your software') each
time.
is anyone else having this problem with amazon.com and their audio
clips?

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Neil Smith [MVP Digital M
Guest





Posted: Tue Dec 27, 2005 5:30 pm    Post subject: Re: WMP audio clips on amazon.com won't load in 10.4.3 Reply with quote

On 26 Dec 2005 22:52:36 -0800, "tkachuk7" <drgiove@yahoo.com> wrote:

Quote:
i'm working on my new iMac G5(10.4.3) and i cannot load any of the WMP
audio clips on amazon.com.

Some of the Amazon clips have been broken recently (incorrect file
paths). Maybe this is your problem - several people have reported this
in the last few weeks and invariably it's been an Amazon site error.

Apparently most of the real player streams are still ok, so just use
those for the time being.

HTH
Cheers - Neil

Quote:
a new screen opens, but the player's screen stays black. the audio
clips won't load regardless which browser i use to access amazon. i've
tried re-downloading WMP, but with no luck. i've contacted amazon.com
twice and received a canned response ('update your software') each
time.
is anyone else having this problem with amazon.com and their audio
clips?
Back to top
tkachuk7
Guest





Posted: Wed Dec 28, 2005 1:30 am    Post subject: Re: WMP audio clips on amazon.com won't load in 10.4.3 Reply with quote

the following is the response i finally got from amazon.com.

does anyone have any information if the powers-that-be at microsoft
plan on addressing these incompatibility issues?
~~~~~~~~~~~~~~~~~~
Greetings from Amazon.com.

I apologize for any confusion regarding these streaming audio clips.
Unfortunately, these streaming files are not compatible with Macintosh
systems. This is because the Windows Media Player for Mac does not
support the copy protection feature that these files contain.

I apologize if this was not clear. Thank you for shopping at
Amazon.com.

Best regards,

Jeff B.
Amazon.com Customer Service
http://www.amazon.com

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Neil Smith [MVP Digital M
Guest





Posted: Wed Dec 28, 2005 1:30 pm    Post subject: Re: WMP audio clips on amazon.com won't load in 10.4.3 Reply with quote

Oh, I didn't realise they used DRM now !

That's kind of a pointless action on their part, since small clips are
intended to be a "taster" to allow customers to decide if the music's
to their taste ! It's not anything like getting the whole track
unprotected, and is extremely stupid waste of everybody's time.

It's rather like a radio station not allowed to broadcast any tracks
to people using car radio's - because other people *might* hear a
snippet of the the precious copyright article when you drive past with
the windows down !

They just lost a sale because the people who caught a snpppet thought
it was a great song and recommended the album to their friends ...
dumb business sense.

WMP can't be updated to the newset DRM, and probably won't ever be
updated as a player on the Mac. So I'd get Real Player, and use that -
it doesn't suffer from this ridiculous DRM mess in the same way.

Cheers - Neil

On 27 Dec 2005 15:19:46 -0800, "tkachuk7" <drgiove@yahoo.com> wrote:

Quote:
the following is the response i finally got from amazon.com.

does anyone have any information if the powers-that-be at microsoft
plan on addressing these incompatibility issues?
~~~~~~~~~~~~~~~~~~
Greetings from Amazon.com.

I apologize for any confusion regarding these streaming audio clips.
Unfortunately, these streaming files are not compatible with Macintosh
systems. This is because the Windows Media Player for Mac does not
support the copy protection feature that these files contain.

I apologize if this was not clear. Thank you for shopping at
Amazon.com.

Best regards,

Jeff B.
Amazon.com Customer Service
http://www.amazon.com
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tkachuk7
Guest





Posted: Wed Dec 28, 2005 9:30 pm    Post subject: Re: WMP audio clips on amazon.com won't load in 10.4.3 Reply with quote

i got some more answers via Microsoft...the problem enlies completely
with Amazon and not Windows. and you're right. if Amazon feels the need
to alienate me simply because i refuse to be a lemming and buy a
Windows PC, i can alienate them by never purchasing from them again.

The Windows Media team referred me to an FAQ site that's got more info
(http://www.microsoft.com/windows/windowsmedia/software/Macintosh/osx/fa
q.aspx?section=TOPISSUES&question=TOPISSUES3#1_3), including the
following:

1.3 Why can I play some protected files, but not others?
Content providers can protect Windows Media files from unauthorized
playback by using a technology called digital rights management (DRM).
A
Windows Media file that has been assigned digital rights is called a
"protected," or "licensed," or "secured" file.

To play a protected file, you must obtain a license (a kind of
electronic key) from the content provider. In many cases, the Player
can
acquire a license for you automatically when you attempt to play the
file. In other cases, the content provider may not issue you a license
until you pay a fee or provide additional information, such as your
e-mail address.

Content providers can issue several different versions of DRM licenses;
however, Windows Media Player 9 for Mac OS X only supports version 1
licenses. This means that you might be able to play some protected
files, but not others.

We have informed our content partners about this issue so that they can
decide whether to offer version 1 licenses to their customers who use
Macintosh computers.


1.4 Is Microsoft going to continue developing Windows Media Player for
Mac?
Yes. Microsoft is committed to providing digital media technology that
offers the best digital audio and video playback for a variety of
operating system environments. We are working continuously on software
upgrades for Macintosh, as well as for Windows-based computers and
Windows Mobile-based Pocket PCs and Smartphones. At this time, we have
no announcements to make about when an upgrade to Windows Media Player
9
for Mac OS X will be available.
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Harri Mellin
Guest





Posted: Thu Dec 29, 2005 1:30 am    Post subject: Re: WMP audio clips on amazon.com won't load in 10.4.3 Reply with quote

In article <1135801508.016964.202190@g43g2000cwa.googlegroups.com>,
"tkachuk7" <drgiove@yahoo.com> wrote:

Quote:
Microsoft is committed to providing digital media technology that
offers the best digital audio and video playback for a variety of
operating system environments.

for Windows and and a bad version for mac os x and not for linux/bsd and
other oses

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Corentin Cras-Méneur
Guest





Posted: Thu Dec 29, 2005 1:30 am    Post subject: Re: WMP audio clips on amazon.com won't load in 10.4.3 Reply with quote

tkachuk7 <drgiove@yahoo.com> wrote:

Quote:
1.4 Is Microsoft going to continue developing Windows Media Player for
Mac?
Yes. Microsoft is committed to providing digital media technology that
offers the best digital audio and video playback for a variety of
operating system environments. We are working continuously on software
upgrades for Macintosh, as well as for Windows-based computers and
Windows Mobile-based Pocket PCs and Smartphones. At this time, we have
no announcements to make about when an upgrade to Windows Media Player
9
for Mac OS X will be available.

Yeah, it would almost be funny if it wasn't so sad....
I'm still waiting for an update for WMP9 that would simply fix the
NUMEROUS bugs in this version... It doesn't look like they are in any
hurry to release a newer version of WMP. I wouldn't hold my breath...
:->

Corentin

--
--- Mac:MS MVP (Francophone) ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire
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Neil Smith [MVP Digital M
Guest





Posted: Thu Dec 29, 2005 1:30 pm    Post subject: Re: WMP audio clips on amazon.com won't load in 10.4.3 Reply with quote

On Thu, 29 Dec 2005 00:56:24 +0100, Harri Mellin
<atz02-NoSpAm-@netscape.net> wrote:

Quote:
In article <1135801508.016964.202190@g43g2000cwa.googlegroups.com>,
"tkachuk7" <drgiove@yahoo.com> wrote:

Microsoft is committed to providing digital media technology that
offers the best digital audio and video playback for a variety of
operating system environments.

for Windows and and a bad version for mac os x and not for linux/bsd and
other oses

** Though there is MPlayer for those OSes. I don't think it's a bad
thing to use 3rd party players if the main vendor doesn't supply a
workable version.

http://www.mplayerhq.hu/homepage/design7/dload.html

Cheers - Neil
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Corentin Cras-Méneur
Guest





Posted: Thu Dec 29, 2005 9:30 pm    Post subject: Re: WMP audio clips on amazon.com won't load in 10.4.3 Reply with quote

Neil Smith [MVP Digital Media] <neil@nospam.com> wrote:

Quote:
** Though there is MPlayer for those OSes. I don't think it's a bad
thing to use 3rd party players if the main vendor doesn't supply a
workable version.

http://www.mplayerhq.hu/homepage/design7/dload.html

*and* VLC:
http://www.videolan.org/

BTW, I read recently that a XUL (Mozilla) and VLC based media player is
under development :
http://www.songbirdnest.com/


Corentin

--
--- Mac:MS MVP (Francophone) ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire
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