Does anyone from MicroSoft Read these Boards?!
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Does anyone from MicroSoft Read these Boards?!

 
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Eric S.
Guest





Posted: Wed Dec 22, 2004 8:35 pm    Post subject: Does anyone from MicroSoft Read these Boards?! Reply with quote

Hello?! Most of these posts are going unanswered. What's the deal
Microsoft? You put out a player that has major problems, offer no fixes and
don't answer the boards when people ask for help?

Where's the customer service?

Back to top
NoWaySpammers
Guest





Posted: Wed Dec 22, 2004 9:10 pm    Post subject: Re: Does anyone from MicroSoft Read these Boards?! Reply with quote

These boards are NOT related to Microsoft - Microsoft have NOTHING to do
with them.

They are just private enthusiasts trying to help others.

They are not a free tech support system from Microsoft.


"Eric S." <EricS@discussions.microsoft.com> wrote in message
news:E7A72D13-7ED6-45D8-823B-1B9E81997EF9@microsoft.com...
Quote:
Hello?! Most of these posts are going unanswered. What's the deal
Microsoft? You put out a player that has major problems, offer no fixes
and
don't answer the boards when people ask for help?

Where's the customer service?
Back to top
Eric S.
Guest





Posted: Wed Dec 22, 2004 9:35 pm    Post subject: Re: Does anyone from MicroSoft Read these Boards?! Reply with quote

How about this.... does *anyone* respond to these posts? The vast majority
are unanswered.

"NoWaySpammers" wrote:

Quote:
These boards are NOT related to Microsoft - Microsoft have NOTHING to do
with them.

They are just private enthusiasts trying to help others.

They are not a free tech support system from Microsoft.


"Eric S." <EricS@discussions.microsoft.com> wrote in message
news:E7A72D13-7ED6-45D8-823B-1B9E81997EF9@microsoft.com...
Hello?! Most of these posts are going unanswered. What's the deal
Microsoft? You put out a player that has major problems, offer no fixes
and
don't answer the boards when people ask for help?

Where's the customer service?




Back to top
Chris Lanier [MVP]
Guest





Posted: Wed Dec 22, 2004 9:36 pm    Post subject: Re: Does anyone from MicroSoft Read these Boards?! Reply with quote

As already said this is not Microsoft Support. Add to that, 90% of the
questions have already been answered in the past, use the SEARCH. If you
can't find the answer in other threads you have two choices. (1) Wait for
some other WMP user to reply (2) Contact Product Support. It is clearly
noted that this is not Microsoft Support. Read the FAQ and TOS.

--
Chris Lanier
http://www.msmvps.com/chrisl/

Replies are to help benefit others in helping you
and reproducing issues, not necessarily for me to
get back to you.

--

"Eric S." <EricS@discussions.microsoft.com> wrote in message
news:E7A72D13-7ED6-45D8-823B-1B9E81997EF9@microsoft.com...
Quote:
Hello?! Most of these posts are going unanswered. What's the deal
Microsoft? You put out a player that has major problems, offer no fixes
and
don't answer the boards when people ask for help?

Where's the customer service?
Back to top
Mike Williams [MVP]
Guest





Posted: Thu Dec 23, 2004 4:08 am    Post subject: Re: Does anyone from MicroSoft Read these Boards?! Reply with quote

Eric S. wrote:
Quote:
How about this.... does *anyone* respond to these posts? The vast majority
are unanswered.

There are maybe 5 regular respondants. Most of the unanswered posts are
so devoid of diagnosable detail that it's difficult to say anything.
Many other problems simply don't have known solutions, or suggested
solutions haven't beenb verified because folsk with problem sdon't
report back success/failure.

Chris has spelled out the rest.
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George Hester
Guest





Posted: Thu Dec 23, 2004 6:05 am    Post subject: Re: Does anyone from MicroSoft Read these Boards?! Reply with quote

Where's the customer service? Ans: $$$

This is not customer service. This is a public newsgroup hosted by Microsoft where people who are consumers just like you try to help their peers.

Sometimes Microsoft Employees do answer answer questions here. But it is answered in the capacity of peers just like you with no $$$ involved. You want Customer Service Microsoft wants your $$$.

--
George Hester
_________________________________
"Eric S." <EricS@discussions.microsoft.com> wrote in message news:E7A72D13-7ED6-45D8-823B-1B9E81997EF9@microsoft.com...
Quote:
Hello?! Most of these posts are going unanswered. What's the deal
Microsoft? You put out a player that has major problems, offer no fixes and
don't answer the boards when people ask for help?

Where's the customer service?
Back to top
Chris Lanier [MVP]
Guest





Posted: Thu Dec 23, 2004 6:28 am    Post subject: Re: Does anyone from MicroSoft Read these Boards?! Reply with quote

Welcome to this little thing called "Business". What do you do for a
living? I'll bet you $100 I can directly relate whatever you do to this.
However, I also bet you will not reply.

--
Chris Lanier
http://www.msmvps.com/chrisl/

Replies are to help benefit others in helping you
and reproducing issues, not necessarily for me to
get back to you.

--

"George Hester" <hesterloli@hotmail.com> wrote in message
news:%23b0pztI6EHA.3124@TK2MSFTNGP11.phx.gbl...
Where's the customer service? Ans: $$$

This is not customer service. This is a public newsgroup hosted by
Microsoft where people who are consumers just like you try to help their
peers.

Sometimes Microsoft Employees do answer answer questions here. But it is
answered in the capacity of peers just like you with no $$$ involved. You
want Customer Service Microsoft wants your $$$.

--
George Hester
_________________________________
"Eric S." <EricS@discussions.microsoft.com> wrote in message
news:E7A72D13-7ED6-45D8-823B-1B9E81997EF9@microsoft.com...
Quote:
Hello?! Most of these posts are going unanswered. What's the deal
Microsoft? You put out a player that has major problems, offer no fixes
and
don't answer the boards when people ask for help?

Where's the customer service?
Back to top
Mike M.
Guest





Posted: Thu Dec 23, 2004 7:35 pm    Post subject: Re: Does anyone from MicroSoft Read these Boards?! Reply with quote

I'll take your last bet Chris. George isn't usually shy about
posting/replying in NGs. Can't take the first bet since it is the time of
year when all my money flees to retailers.

Cheers.

"Chris Lanier [MVP]" <cal2002a@hotmail.NOSPAM.com> wrote in message
news:epMlp6I6EHA.3708@TK2MSFTNGP14.phx.gbl...
Quote:
Welcome to this little thing called "Business". What do you do for a
living? I'll bet you $100 I can directly relate whatever you do to this.
However, I also bet you will not reply.

--
Chris Lanier
http://www.msmvps.com/chrisl/

Replies are to help benefit others in helping you
and reproducing issues, not necessarily for me to
get back to you.

--

"George Hester" <hesterloli@hotmail.com> wrote in message
news:%23b0pztI6EHA.3124@TK2MSFTNGP11.phx.gbl...
Where's the customer service? Ans: $$$

This is not customer service. This is a public newsgroup hosted by
Microsoft where people who are consumers just like you try to help their
peers.

Sometimes Microsoft Employees do answer answer questions here. But it is
answered in the capacity of peers just like you with no $$$ involved. You
want Customer Service Microsoft wants your $$$.

--
George Hester
_________________________________
"Eric S." <EricS@discussions.microsoft.com> wrote in message
news:E7A72D13-7ED6-45D8-823B-1B9E81997EF9@microsoft.com...
Hello?! Most of these posts are going unanswered. What's the deal
Microsoft? You put out a player that has major problems, offer no fixes
and
don't answer the boards when people ask for help?

Where's the customer service?

Back to top
BatterMaker
Guest





Posted: Fri Dec 24, 2004 2:35 pm    Post subject: RE: Does anyone from MicroSoft Read these Boards?! Reply with quote

Bill Gates has many times more money than he will ever need , so no one cares
as far as I know . Windows Media Player is at the bottom of the barrel , as
far as players go

"Eric S." wrote:

Quote:
Hello?! Most of these posts are going unanswered. What's the deal
Microsoft? You put out a player that has major problems, offer no fixes and
don't answer the boards when people ask for help?

Where's the customer service?
Back to top
Chris Lanier [MVP]
Guest





Posted: Fri Dec 24, 2004 10:30 pm    Post subject: Re: Does anyone from MicroSoft Read these Boards?! Reply with quote

Anyone and everyone who related "Bill Gates" to problems with software
generally doesn't know much at all.

--
Chris Lanier
http://www.msmvps.com/chrisl/

Replies are to help benefit others in helping you
and reproducing issues, not necessarily for me to
get back to you.

--

"BatterMaker" <Thump@ThumpdeDump.com> wrote in message
news:E7DAABFE-AD2C-471A-BBC7-5807FE57C24B@microsoft.com...
Quote:
Bill Gates has many times more money than he will ever need , so no one
cares
as far as I know . Windows Media Player is at the bottom of the barrel ,
as
far as players go

"Eric S." wrote:

Hello?! Most of these posts are going unanswered. What's the deal
Microsoft? You put out a player that has major problems, offer no fixes
and
don't answer the boards when people ask for help?

Where's the customer service?
Back to top
 
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