WMPTalk.com

Nick Gassman · Guest

I'm in the ridiculous position of not being able to get an inegrated
part of the WinXP OS working, despite following all the advice I can
find.

I am running windows xp pro, sp2, with the latest patches.

When I try run windows media player I get 'Windows media player has
encountered a problem and needs to close'. This happens whether I
launch the .exe file, or try to run an associated file type, such as
mp3 or wmv.

I have been to the MS website, and looked up the FAQS. I have
re-associated (using regsvr32) wmpui, jscript and vbscript dlls.

I have rolled back from v10 media player to v9, and then re-installed
v10.

I have repaired the XP installation using the XP installation disk.

I have checked custsat.dll.

I have re-installed all the codecs.

None of this has helped.

When I install v10, and the codecs I have to do so in safe mode, as
the system otherwise hangs.

Any suggestions?

Nick Gassman
nick@netwiz.demon.co.uk

Nick Gassman · Guest

Thanks for helping.

It looks to me like the install succeeds, but then it chokes on
launching the app. From what I recall. it gets as far as the box that
asks the privacy questions, but only the outline of the box is there.

You'll see that I was installing v10 on top of the same version.

Here's the end of the file.

Resolving destination: 49400.
Assigned destination: 'C:\PROGRA~1\WINDOW~2\Skins\' to
'Copy.Skin.XP'.
WMC_CopyFile: File 'C:\PROGRA~1\WINDOW~2\Skins\QuickSilver.wmz' is
newer than the version to be installed. No copy will occur.
WMC_CopyFile: File 'C:\PROGRA~1\WINDOW~2\Skins\9SeriesDefault.wmz'
is newer than the version to be installed. No copy will occur.
INF: Found section 'DEFAULTINSTALL.NT5.1'.
Parsing Reg section:'setskindir'.
Processed ADDREG line:
'HKLM,SOFTWARE\Microsoft\MediaPlayer,SkinsDir,,C:\Program
Files\Windows Media Player\Skins', result 0x0.
Parsing Reg section:'AddReg.Rename'.
Parsing Reg section:'AddReg.Uninst'.
Processed ADDREG line:
'HKCR,Software\Microsoft\Multimedia\Components\Installed\playback_skins\Uninstall,InstallFile,2,C:\WINDOWS\INF\skins.inf',
result 0x0.
Processed ADDREG line:
'HKCR,Software\Microsoft\Multimedia\Components\Installed\playback_skins\Uninstall,InstallType,,advinf',
result 0x0.
Package install complete. Last result 0x0.
Package 'defskin' is version '0.2005.1.27'. This is 'older or equal
to' than the version currently installed.
Package 'defskin' is version '0.2005.1.27'. This is 'older or equal
to' than the version currently installed.
Package 'defskin' is version '0.2005.1.27'. This is 'older or equal
to' than the version currently installed.
Package 'defskin' is version '0.2005.1.27'. This is 'older or equal
to' than the version currently installed.
Adding dependency type 'Definition' to registry.
Adding dependency type 'Definition' to registry.
Adding dependency type 'Definition' to registry.
Adding dependency type 'Definition' to registry.
SUCCESS: Package 'Windows Media Player Skins'. Result: 0x0.

Setup complete. Result: '0x0'.
System restore end point set.
Setup succeeded. WMP will be launched now.

[*WMC Logging begun at 2006/1/1 - 22:29:32. Logging at level: '5'. OS
is NT. OSVer is 5.1.2600.0.2180. System Lang is 1033. Prev version
system is 10.0.0.3802. Setup version 10.00.00.3802.]
Starting process 'C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wpd_ci.dll,DoCmd remove rescan'.

[*WMC Logging begun at 2006/1/1 - 22:29:33. Logging at level: '5'. OS
is NT. OSVer is 5.1.2600.0.2180. System Lang is 1033. Prev version
system is 10.0.0.3802. Setup version 10.00.00.3802.]
Setup commandlines are "C:\Program Files\Windows Media
Player\setup_wm.exe" /RunOnce:"C:\PROGRA~1\WINDOW~2\wmplayer.exe" .

On Sun, 1 Jan 2006 13:35:04 -0800, "zachd [ms]"
<zachd@nomailplz.online.microsoft.com> wrote:

zachd [ms] · Guest

Delete the file "c:\windows\wmsetup.log". Reinstall the player and scowl as
it freezes. Reboot or whatever you need to unfreeze.

What are the last 20 lines in c:\windows\wmsetup.log at that point?

--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Nick Gassman" <nick@removethisbit.netwiz.demon.co.uk> wrote in message
news:43igr19mgcnlutfhqm8fsn9690e8uop188@4ax.com...

Nick Gassman · Guest

Unfortunately not. The value was already set to '1', presumably from a
previous install in safe mode.

I set the value to '0'. Launching the player then gave me the privacy
and file preferences screens, and then launched the player itself,
with the usual 'encountered a problem' message. When it does close
like this, error signature is as follows.

AppName: wmplayer.exe AppVer: 10.0.0.3802 ModName: wmp.dll
ModVer: 10.0.0.3802 Offset: 00004ce5

It's also worth noting that the same behaviour occurs on other login
IDs on the same machine.

thanks
Nick

On Sun, 1 Jan 2006 16:11:45 -0800, "zachd [ms]"
<zachd@nomailplz.online.microsoft.com> wrote:

zachd [ms] · Guest

Well, that's also handy since I write that dialog that just shows up as the
sad sad little outline on your system.

Setup worked. We're fine there.

Set the value "AcceptedPrivacyStatement" to REG_DWORD value "1" under
HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\Preferences .

Then try to launch WMP again - does it work then?

-Zach
--
(speaking for myself and doing this in my free time)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
Now Playing: "KID A" by "Radiohead" in WMP10.
--

"Nick Gassman" <nick@netwiz.demon.co.uk> wrote in message
news:u1ngr15nlidp5vgsesi9e3n8b59bd0pqii@4ax.com...

	WMPTalk.com Forum Index -> Windows Media Player	All times are GMT
Page 1 of 1