Is this CD ROM hardware bad? or Software
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Is this CD ROM hardware bad? or Software

 
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mcentom
Guest
Posted: Thu Dec 29, 2005 1:30 pm    Post subject: Is this CD ROM hardware bad? or Software Reply with quote
Gateway/AMD Athlon 1100/ Microsoft ME/ 256 MB RAM/ 60 gig Hard Drive/
Phillips IDE CD R/RW 8X4X32

My CD ROM drive does not work. I can open with the switch on the tower or
open with “Eject disk” command. However, when the disk tray is closed, the
LED light goes on and then nothing happens-the light stays on. I can not
confirm that the disk spins.

When I double-click from My Computer>E:\, I get the message “please insert a
disk into Drive E:”.

I have checked Start>Control Panel>System>Device Manager>CD ROM>Settings :
trying all possible permutations, without any change.

Should the disk be readable by MS DOS? E.g. “dir E:\” I get a not ready
Abort, Retry, Fail.

Gateway Knowledge center says there are no updates to the driver and that it
is standard with Microsoft ME.

Any suggestions?

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Jerry
Guest
Posted: Thu Dec 29, 2005 9:30 pm    Post subject: Re: Is this CD ROM hardware bad? or Software Reply with quote
Is the CD ROM correctly identified in the BIOS?

"mcentom" <mcentom@discussions.microsoft.com> wrote in message
news:034E9297-E977-4C17-8959-9D4B8D3C5D7C@microsoft.com...
Quote:
Gateway/AMD Athlon 1100/ Microsoft ME/ 256 MB RAM/ 60 gig Hard Drive/
Phillips IDE CD R/RW 8X4X32

My CD ROM drive does not work. I can open with the switch on the tower or
open with "Eject disk" command. However, when the disk tray is closed,
the
LED light goes on and then nothing happens-the light stays on. I can not
confirm that the disk spins.

When I double-click from My Computer>E:\, I get the message "please insert
a
disk into Drive E:".

I have checked Start>Control Panel>System>Device Manager>CD ROM>Settings :
trying all possible permutations, without any change.

Should the disk be readable by MS DOS? E.g. "dir E:\" I get a not ready
Abort, Retry, Fail.

Gateway Knowledge center says there are no updates to the driver and that
it
is standard with Microsoft ME.

Any suggestions?
Back to top
mcentom
Guest
Posted: Fri Dec 30, 2005 1:30 pm    Post subject: Re: Is this CD ROM hardware bad? or Software Reply with quote
Jerry,

I don't know. Could you direct me on how to verify the CD ROM is correctly
indentified in the BIOS?

Thanks for your help.

"Jerry" wrote:

Quote:
Is the CD ROM correctly identified in the BIOS?

"mcentom" <mcentom@discussions.microsoft.com> wrote in message
news:034E9297-E977-4C17-8959-9D4B8D3C5D7C@microsoft.com...
Gateway/AMD Athlon 1100/ Microsoft ME/ 256 MB RAM/ 60 gig Hard Drive/
Phillips IDE CD R/RW 8X4X32

My CD ROM drive does not work. I can open with the switch on the tower or
open with "Eject disk" command. However, when the disk tray is closed,
the
LED light goes on and then nothing happens-the light stays on. I can not
confirm that the disk spins.

When I double-click from My Computer>E:\, I get the message "please insert
a
disk into Drive E:".

I have checked Start>Control Panel>System>Device Manager>CD ROM>Settings :
trying all possible permutations, without any change.

Should the disk be readable by MS DOS? E.g. "dir E:\" I get a not ready
Abort, Retry, Fail.

Gateway Knowledge center says there are no updates to the driver and that
it
is standard with Microsoft ME.

Any suggestions?





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Bioboffin
Guest
Posted: Fri Dec 30, 2005 1:30 pm    Post subject: Re: Is this CD ROM hardware bad? or Software Reply with quote
mcentom wrote:

Quote:
"Jerry" wrote:

"mcentom" <mcentom@discussions.microsoft.com> wrote in message
news:034E9297-E977-4C17-8959-9D4B8D3C5D7C@microsoft.com...
Gateway/AMD Athlon 1100/ Microsoft ME/ 256 MB RAM/ 60 gig Hard
Drive/ Phillips IDE CD R/RW 8X4X32

My CD ROM drive does not work. I can open with the switch on the
tower or open with "Eject disk" command. However, when the disk
tray is closed, the
LED light goes on and then nothing happens-the light stays on. I
can not confirm that the disk spins.

When I double-click from My Computer>E:\, I get the message "please
insert a
disk into Drive E:".

I have checked Start>Control Panel>System>Device Manager>CD
ROM>Settings : trying all possible permutations, without any change.

Should the disk be readable by MS DOS? E.g. "dir E:\" I get a not
ready Abort, Retry, Fail.

Gateway Knowledge center says there are no updates to the driver
and that it
is standard with Microsoft ME.

Any suggestions?

Is the CD ROM correctly identified in the BIOS?

Jerry,

I don't know. Could you direct me on how to verify the CD ROM is
correctly indentified in the BIOS?

Thanks for your help.

Another thing to check is whether the IDE cable is plugged in properly at

both ends. They can work loose. Make sure you don't dislodge any other
cables while checking! (If you buy a new CD rom drive you're going to have
to open the case anyway).

John.
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Jerry
Guest
Posted: Sat Dec 31, 2005 1:30 am    Post subject: Re: Is this CD ROM hardware bad? or Software Reply with quote
The owner's manual has instructions on how to get into the BIOS. The usual
procedure is to hit the <DEL> key when you first turn the computer on and
the BIOS screen should appear. BUT, some systems vary the key to be hit -
check the owner's manual.

"mcentom" <mcentom@discussions.microsoft.com> wrote in message
news:44E68D54-7DD3-4345-A6F5-A85347E8929C@microsoft.com...
Quote:
Jerry,

I don't know. Could you direct me on how to verify the CD ROM is
correctly
indentified in the BIOS?

Thanks for your help.

"Jerry" wrote:

Is the CD ROM correctly identified in the BIOS?

"mcentom" <mcentom@discussions.microsoft.com> wrote in message
news:034E9297-E977-4C17-8959-9D4B8D3C5D7C@microsoft.com...
Gateway/AMD Athlon 1100/ Microsoft ME/ 256 MB RAM/ 60 gig Hard Drive/
Phillips IDE CD R/RW 8X4X32

My CD ROM drive does not work. I can open with the switch on the tower
or
open with "Eject disk" command. However, when the disk tray is closed,
the
LED light goes on and then nothing happens-the light stays on. I can
not
confirm that the disk spins.

When I double-click from My Computer>E:\, I get the message "please
insert
a
disk into Drive E:".

I have checked Start>Control Panel>System>Device Manager>CD
ROM>Settings :
trying all possible permutations, without any change.

Should the disk be readable by MS DOS? E.g. "dir E:\" I get a not
ready
Abort, Retry, Fail.

Gateway Knowledge center says there are no updates to the driver and
that
it
is standard with Microsoft ME.

Any suggestions?



Back to top
 
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