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Marc · Guest

Hi Kris,

I had this exact same problem today. So far as I can tell, the problem was
with another application that had installed itself as a LSP ("Layered
Service Provider") into the Windows TCP/IP stack... It was interfering with
the WMP ActiveX control such that it could not connect to the media. Oddly
enough, the standalone Windows Media Player didn't seem to be affected in
the same way, so opening the same stream in the standalone player made it
work fine.

LSP-Fix (http://www.cexx.org/lspfix.htm) is what I used to remove the extra
LSP's. Be sure to only remove the LSPs that are not associated with
Microsoft/Windows, or else you could seriously break all TCP/IP
connections... In my case, once I removed the LSPs, everything returned to
normal.

Hope that helps. Please post and let me know.

Marc

Neil Smith [MVP Digital M · Guest

Ahh that's an extremely useful discovery and well worth remembering !

I wonder how it is that it affects IE hosted ActiveX and not the
standalone player - can an LSP be inserted to only tamper with
browsing ? I find it hard to figure that it could potentially affect
FF too for the OP (I guess you didn't try playing embedded video in
FF?).

If it interfered with all http protocol activity then you'd expect
that to bugger up media player standalone when accessing http streams
(but probably not mms streams).

Looking at the cexx site, it seems likely that malware removal can
cause this break in the winsock 'chain', I wonder if it's related to
uptake of the MS spyware removal tool ?

Don't suppose you have a website where you can publish that, so I can
point people to it in the future ?

Cheers - Neil

ThaMossop · Guest

Hi Marc,

Thanks for your reply,

This program tells me I have 4:
mswsock.dll Tcpip
winrnr.dll NTDS
nwprovau.dll NWLink IPX/SPX/NetBIOS Compatible Transport Protocol
rsvpsp.dll (Protocol handler)

It doesn't remove or renumber anything automatically and I've searched
online and these all seem to be important for Windows, unless my search
results are wrong.

I did find something that in my searches that redirected me to a file called
WinsockXPFix.exe.

That didn't work either though.

Any ideas what I should try removing.. I take it a system restore will undo
if I'm wrong?

Cheers,
Kris.

"Marc" wrote:

dj_stu · Joined: 12 Jan 2006 Posts: 1

i've had a very similar problem with embedded windows media streams - they say they're connecting and then time-out after a minute or so. the error details come up as:

C00D11B3: Encountered a network error
Windows Media Player cannot play the file because the Player encountered a network error. You might encounter this error message for one of the following reasons:

The server is not available (for example, the server is busy or not online). Try again later.
You are not connected to the local area network (LAN) or to the Internet. Connect to the network or Internet, and then try again.
The proxy server settings for the Player are not configured properly. Verify that your proxy settings are correct, and then try again.
To verify your proxy server settings
On the Tools menu, click Options, click the Network tab, and then verify your settings in the Streaming proxy settings area.
Notes

If you do not know what your proxy server settings should be, on the Network tab, select a protocol, click Configure, and then select Autodetect proxy settings or Use proxy settings of the Web browser (available for HTTP protocol only).
If you are connected to the Internet through a dial-up connection, you might not be able to choose the proxy server. For more information, consult your Internet service provider (ISP) or network administrator.
Error ID = 0xC00D11B3, Condition ID = 0x00000000

i have tried many suggestions to no avail on this problem so far. it appears to have happened since updating to windows media 10, although at the beginning i was able to get windows media streams to work and i don't know why this has changed in the last few weeks. i would be soo grateful if anyone could shed any light on this!!! thanks...

tcm66 · Joined: 02 Jun 2006 Posts: 1 Location: Richmond, Viriginia

Marc,

It seemed to work for me. My media is now normal.

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