Possible bug in WMP10
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Possible bug in WMP10

 
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Matthew Lieder
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Posted: Sat Sep 11, 2004 6:33 pm    Post subject: Possible bug in WMP10 Reply with quote

I've made a background UI plug-in for WMP9/10, and it worked great with WMP9
and the WMP10 Technical Beta. But, the final version has broken some of my
plug-in's functionality!

My plug-in (http://btvenhancer.igx89.com) relies on
IWMPEvents::PlayStateChange callbacks to implement its magic. But, now with
WMP10 final, that function isn't called if a user starts WMP10 by
double-clicking on a file, until they pause it and then play it (the Play
event is passed). But, if they load WMP10 by itself and then load the file,
all the events get passed properly.

Is this a bug that passed through unnoticed, or do I need to change
something in my code to tell the final WMP10 to pass the events every time?

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Matthew Lieder
Guest





Posted: Wed Sep 22, 2004 7:49 pm    Post subject: RE: Possible bug in WMP10 Reply with quote

I'm very eager to get an answer...
Is there some other (better) way to notify the developers about this problem?

"Matthew Lieder" wrote:

Quote:
I've made a background UI plug-in for WMP9/10, and it worked great with WMP9
and the WMP10 Technical Beta. But, the final version has broken some of my
plug-in's functionality!

My plug-in (http://btvenhancer.igx89.com) relies on
IWMPEvents::PlayStateChange callbacks to implement its magic. But, now with
WMP10 final, that function isn't called if a user starts WMP10 by
double-clicking on a file, until they pause it and then play it (the Play
event is passed). But, if they load WMP10 by itself and then load the file,
all the events get passed properly.

Is this a bug that passed through unnoticed, or do I need to change
something in my code to tell the final WMP10 to pass the events every time?
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Chris P. [MVP]
Guest





Posted: Thu Sep 23, 2004 4:15 am    Post subject: Re: Possible bug in WMP10 Reply with quote

Matthew Lieder wrote:
Quote:
I'm very eager to get an answer...
Is there some other (better) way to notify the developers about this
problem?

It seems that it might be a bug with the final build of WMP10. If you have
an MSDN subscription it might be a good idea to take up a support incident
to see if they can find any workarounds.

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Matthew Lieder
Guest





Posted: Sun Sep 26, 2004 6:57 pm    Post subject: Re: Possible bug in WMP10 Reply with quote

Unfortunately I don't have one (yet); at the moment I'm just a
hobbyist/intern programmer :(. Do you know if there's a public e-mail address
for reporting bugs?

"Chris P. [MVP]" wrote:

Quote:
Matthew Lieder wrote:
I'm very eager to get an answer...
Is there some other (better) way to notify the developers about this
problem?

It seems that it might be a bug with the final build of WMP10. If you have
an MSDN subscription it might be a good idea to take up a support incident
to see if they can find any workarounds.


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Chris P. [MVP]
Guest





Posted: Mon Sep 27, 2004 8:03 pm    Post subject: Re: Possible bug in WMP10 Reply with quote

Matthew Lieder wrote:
Quote:
Unfortunately I don't have one (yet); at the moment I'm just a
hobbyist/intern programmer :(. Do you know if there's a public e-mail
address for reporting bugs?

I already reported the bug, and they seem to be aware of it. That's all the
information I have unfortunately so I'm not sure what they plan to do to fix
it.

There isn't a public email address I'm aware of for WMP or general windows.
The only options that are available are what's on support.microsoft.com.
The "Make a wish" can be used but it's entry fields are limited. You can
start an incident for $35, typically if you're trying to work around a bug
you've found there will be no charge.
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